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Where did my articles go?

Wondering why you can’t access certain Help Center articles? Learn how to resolve this issue.

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Article permissions: Why can’t I access articles I could before?

Articles in the Murj® Murj Help Center have special permissions built in to make sure that Murj users access articles safely and securely. Access is granted to the Help Center when a user is logged in at my.murj.com.

If you cannot access specific articles you were previously able to view, the issue is likely that you are logged out of the Murj platform.


Welcome to the Help Center articles

The Murj Help Center has a few articles that can be accessed even when users are logged out of the Murj platform. To access all other articles, users must be logged in.


Article access: How do I regain access?

In order to regain access to articles in the Help Center,

  1. Log in at my.murj.com

  2. Refresh the Help Center page if you don't see your articles

If that does not resolve the issue, or you have any other inquiries or concerns, please contact us via Ask Murj, the blue chat bubble in the Murj platform, or email customer.care@murj.com.


Additional resources:

Keywords: login, log in, articles, missing, error, access, help, help center

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